General Condition for "QuiVoice" service

Before reading the articles below, please take good notice of the following preliminary terms, which terms make use of some of the definitions as specified in Article 1 below: Entering into this Agreement: This End User License Agreement constitutes a valid and binding agreement between Associated Engineering Srl and You, as a user, for the use of the Qui Voice Service. You must enter into this Agreement by clicking on the ACCEPT button in order to be able to use the Qui Voice service. Furthermore, by (continuously) using the Quivoice Servce You agree to be bound by the terms of this Agreement and any new versions hereof. Electronic Signatures and Agreement(s): You acknowledge and agree that by clicking on the ACCEPT button or similar buttons or links as may be designated by Quivoice to show Your approval of any foregoing texts and/or use the Quivoice Service, You are entering into a legal binding contract. You hereby agree to the use of electronic communication in order to enter into contracts, place orders and other records and to the electronic delivery of notices, policies and records of transactions initiated or completed through the Quivoice Service. Furthermore, You hereby waive any rights or requirements under any laws or regulations in any jurisdiction which require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent permitted under applicable mandatory law. No Emergency Calls: by entering into this Agreement You acknowledge and agree that the Quivoice Service does not and does not intend to support or carry emergency calls. Please also see article 7 below. Jurisdiction's Restrictions: if You are residing in a jurisdiction which restricts the use of internet-based applications according to age, or which restricts the ability to enter into agreements such as this agreement according to age and You are under such a jurisdiction and under such age limit, You may not enter into this Agreement and not use Quivoice Service. Furthermore, if You are residing in a jurisdiction where it is forbidden by law to offer or use Service for internet telephony, You may not enter into this Agreement and You may not use the Quivoice Service. By entering into this Agreement You explicitly state that You have verified in Your own jurisdiction if Your use of the Quivoice Service is allowed. Article 1. Definitions In this Agreement the following capitalized definitions are being used, singular as well as plural. 1.1 Affiliate: any corporation, company or other entity that directly or indirectly controls, is controlled by, or is under common control with, Quivoice. For the purpose of this definition, the word "control" shall mean the direct or indirect ownership of more than fifty percent (50%) of the outstanding voting stock of the corporation, company, or other entity. 1.2 Agreement: this End User License Agreement, as may be renewed, modified and/or amended from time to time. 1.3 API: application program interface that is included in or linked to the Quivoice Service. 1.4 Documentation: any online or otherwise enclosed documentation provided by Quivoice. 1.5 Effective Date: the date on which this Agreement is entered into by clicking on the ACCEPT button as stated above or by downloading, installing and (continuously) using the Quivoice Service. 1.6 IP Rights: any and all intellectual property rights, including but not limited to copyrights, trademarks and patents, as well as know how and trade secrets contained in or relating to the Quivoice Service, the Documentation, the Quivoice Website or the Quivoice Promotional Materials. 1.7 Quivoice: A trademark of Associtaed Engineering Srl, a company established under the laws of italy. 1.8 Quivoice Promotional Materials: any and all names, signs, logos, banners and any other materials, in whatever form, owned and/or used by Quivoice for the promotion of its company, its products and activities. 1.9 Quivoice Service: the Service distributed by Quivoice for internet telephony applications, including without limitation the API, UI and Documentation, as well as any future programming fixes, updates and upgrades thereof. 1.10 Quivoice Staff: the officers, directors, employees and agents of Quivoice or its Affiliates, or any other persons hired by Quivoice or its Affiliates in relation with the execution of this Agreement. 1.11 Quivoice Website: any and all elements and contents of the website available among other URL's- under the URL www.quivoice.it, from which website the Quivoice Service can be downloaded. 1.12 UI: the user interface of the Quivoice Service. 1.13 You: you, the end user of the Quivoice Service, also used in the form "Your" where applicable. Article 2. License and Restrictions 2.1 License. Subject to the terms of this Agreement, Quivoice hereby grants You a limited, personal, non-commercial (at home or at work), non-exclusive, non-sublicensable, non-assignable, free of charge license to download, install and use the Quivoice Service on Your computer or PDA, for the sole purpose of internet telephony applications and any other applications that may be explicitly provided by Quivoice. 2.2 No Granting of Rights to Third Parties. You will not sell, assign, rent, lease, distribute, export, import, act as an intermediary or provider, or otherwise grant rights to third parties with regard to the Quivoice Service. 2.3 No Modifications. You will not undertake, cause, permit or authorize the modification, creation of derivative works, translation, reverse engineering, decompiling, disassembling or hacking of the Quivoice Service. 2.4 Third Parties. You acknowledge and agree that the Quivoice Service may be incorporated into, and may incorporate itself, Service and other technology owned and controlled by third parties. Quivoice emphasizes that it will only incorporate such third party Service or technology for the purpose of (a) adding new or additional functionality or (b) improving the technical performance of the Quivoice Service. Any such third party Service or technology that is incorporated in the Quivoice Service falls under the scope of this Agreement. Any and all other third party Service or technology that may be distributed together with the Quivoice Service will be subject to you explicitly accepting a license agreement with that third party. You acknowledge and agree that you will not enter into a contractual relationship with Quivoice or its Affiliates regarding such third party Service or technology and you will look solely to the applicable third party and not to Quivoice or its Affiliates to enforce any of your rights. 2.5 New Versions of the Quivoice Service. Quivoice, in its sole discretion, reserves the right to add additional features or functions, or to provide programming fixes, updates and upgrades, to the Quivoice Service. You acknowledge and agree that Quivoice has no obligation to make available to You any subsequent versions of the Quivoice Service. You also agree that you may have to enter into a renewed version of this Agreement, in the event you want to download, install or use a new version of the Quivoice Service. Furthermore, you acknowledge and agree that Quivoice, in its sole discretion, may modify or discontinue or suspend Your ability to use any version of the Quivoice Service, or terminate any license hereunder, at any time. Quivoice also may suspend or terminate any license hereunder and disable any Quivoice Service You may already have accessed or installed without prior notice at any time. 2.6 Paid Services. This Agreement applies to downloading, installing and using the Quivoice Service, free of charge. The use of any paid services which may be offered by Quivoice or its Affiliates, is subject to the additional Terms of Service that are published on the Quivoice Website. Article 3. Exceptions to License Restrictions 3.1 Redistribution. You are not allowed to redistribute the Quivoice Service. 3.2 API. You are not allowed to use or modify the API. 3.3 Any other Exceptions. If You are interested in doing anything else than permitted under this Agreement or by the Distribution Terms, the API Terms or the Quivoice Promotional Materials Terms, You will have to obtain Quivoice's written consent and agree on any further (commercial) terms. Article 4. Permission to Utilize 4.1 Permission to utilize Your computer. In order to receive the benefits provided by the Quivoice Service, you hereby grant permission for the Quivoice Service to utilize the processor and bandwidth of Your computer for the limited purpose of facilitating the communication between You and other Quivoice Service users. 4.2 Protection of Your computer (resources). You understand that the Quivoice Service will use its commercially reasonable efforts to protect the privacy and integrity of Your computer resources and Your communication, however, You acknowledge and agree that Quivoice cannot give any warranties in this respect. Article 5. Confidentiality and Privacy 5.1 Quivoice's Confidential Information. You agree to take all reasonable steps at all times to protect and maintain any confidential information regarding Quivoice, its Affiliates, the Quivoice Staff, the Quivoice Service and the IP Rights, strictly confidential. 5.2 Your Confidential Information and Your Privacy. Quivoice is committed to respecting Your privacy and the confidentiality of Your personal data. The Privacy Policy that is published on the Quivoice Website applies to the use of Your personal data, the traffic data as well as the content contained in Your communication(s). Article 6. IP Rights and Translations 6.1 Exclusive Ownership. You acknowledge and agree that any and all IP Rights are and shall remain the exclusive property of Quivoice and its licensors. Nothing in this Agreement intends to transfer any IP Rights to, or to vest any IP Rights in, You. You are only entitled to the limited use of the IP Rights granted to You in this Agreement. You will not take any action to jeopardize, limit or interfere with the IP Rights. You acknowledge and agree that any unauthorized use of the IP Rights is a violation of this Agreement as well as a violation of intellectual property laws, including without limitation copyright laws and trademark laws. 6.2 No Removal of Notices. You agree that You will not remove, obscure, make illegible or alter any notices or indications of the IP Rights and/or Quivoice's rights and ownership thereof. 6.3 Translations. You acknowledge and agree that the intellectual property rights regarding any translations made by You of any information on or accessible through the Quivoice Website or as otherwise requested of You by Quivoice at any time prior to or subsequent of the Effective Date will be and remain the sole and exclusive property of Quivoice without any compensation to You. Insofar as necessary, this Agreement serves as a deed of assignment of all of Your right, title and interest in and to such translations to Quivoice, notwithstanding Your obligation to cooperate with Quivoice in order finalize any other deed upon Quivoice's first request. You hereby irrevocably waive to the extent permitted by law any moral rights relating to Your translations. You furthermore represent and warrant that (a) You are authorized to assign Your rights as stated above and (b) Your translations are correct and accurate and (c) the translations do not infringe upon any third parties' rights, including but not limited to intellectual property rights. 6.4 Use of Quivoice Promotional Materials. You are not allowed to use the Quivoice Promotional Materials. Article 7. Communication and Your Use of the Quivoice Service 7.1 Communication. Installing Quivoice Service enables You to communicate with other Quivoice Service users. 7.2 No Warranties. Quivoice cannot guarantee that You will always be able to communicate with other Quivoice Service users, nor can Quivoice guarantee that You can communicate without disruptions, delays or other communication-related flaws. Quivoice will not be liable for any such disruptions, delays or other omissions in any communication experienced when using Quivoice Service. 7.3 No Control. You acknowledge and understand that Quivoice does not control, or have any knowledge of, the content of any communication(s) spread by the use of the Quivoice Service. The content of the communication is entirely the responsibility of the person from whom such content originated. You, therefore, may be exposed to content that is offensive, indecent or otherwise objectionable. Quivoice will not be liable for any type of communication spread by means of the Quivoice Service. 7.4 No Emergency Services. You expressly agree and understand that the Quivoice Service is not intended to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit or any other kind of emergency service. Quivoice, its Affiliates or Quivoice Staff are in no way liable for such emergency calls. 7.5 Lawful purposes. You acknowledge and agree to use the Quivoice Service solely for lawful purposes. In this respect You may not, without limitation (a) intercept or monitor, damage or modify any communication which is not intended for You, (b) use any type of spider, virus, worm, trojan-horse, time bomb or any other codes or instructions that are designed to distort, delete, damage or disassemble the Quivoice Service or the communication, or (c) send any unsolicited commercial communication not permitted by applicable law. Article 8. Term and (Consequences of) Termination 8.1 Term. This Agreement will be effective as of the Effective Date and will remain effective until terminated by either Quivoice or You as set forth below. 8.2 Termination by Quivoice. Quivoice may terminate this Agreement at any time, with or without cause, by providing notice to You and/or by preventing Your access to the Quivoice Service, as set forth in Article 2.5 above. 8.3 Termination by You. You may terminate this Agreement at any time, with or without cause, provided that You will meet with the conditions as set forth in Article 8.4 below. 8.4 Consequences of Termination. Upon termination of this Agreement, You (a) acknowledge and agree that all licenses and rights to use the Quivoice Service shall terminate, and (b) will cease any and all use of the Quivoice Service, and (c) will remove the Quivoice Service from all hard drives, networks and other storage media and destroy all copies of the Quivoice Service in Your possession or under Your control. Article 9. Your Representations and Warranties; Indemnification of Quivoice 9.1 Representations. You represent and warrant that You are authorized to enter into this Agreement and comply with its terms. Furthermore, You represent and warrant that You will at any and all times meet with Your obligations hereunder, as well as any and all laws, regulations and policies that may apply to the use of the Quivoice Service. 9.2 Indemnification. You agree to indemnify, defend and hold Quivoice, its Affiliates and the Quivoice Staff harmless from and against any and all liability and costs, including reasonable attorneys' fees incurred by said parties, in connection with or arising out of Your (a) violation or breach of any term of this Agreement or any applicable law, regulation, policy or guideline, whether or not referenced herein, or (b) violation of any rights of any third party, or (c) use or misuse of the Quivoice Service, or (d) use and/or modification of the API or (e) communication spread by means of the Quivoice Service. Article 10 Disclaimer of Warranties 10.1 No warranties. THE Quivoice Service IS PROVIDED AS IS, WITH NO WARRANTIES WHATSOEVER; Quivoice DOES NOT, EITHER EXPRESSED, IMPLIED OR STATUTORY, MAKE ANY WARRANTIES, CLAIMS OR REPRESENTATIONS WITH RESPECT TO THE Quivoice Service, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR USE OR A PARTICULAR PURPOSE. Quivoice FURTHER DOES NOT REPRESENT OR WARRANT THAT THE Quivoice Service WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, ACCURATE, COMPLETE, AND ERROR-FREE OR WILL OPERATE WITHOUT PACKET LOSS, NOR DOES Quivoice WARRANT ANY CONNECTION TO OR TRANSMISSION FROM THE INTERNET, OR ANY QUALITY OF CALLS MADE THROUGH THE Quivoice Service. 10.2 Your own Risk. You acknowledge and agree that the entire risk arising out of the use or performance of the Quivoice Service remains with You, to the maximum extent permitted by law. 10.3 Jurisdiction's Limitations. As some jurisdictions do not allow some of the exclusions or limitations as set forth above, some of these exclusions or limitations may not apply to You. Article 11. Limitation of Liability 11.1 No Liability. The Quivoice Service is being provided to You free of charge. ACCORDINGLY, YOU ACKNOWLEDGE AND AGREE THAT Quivoice, ITS AFFILIATES AND THE Quivoice STAFF WILL HAVE NO LIABILITY IN CONNECTION WITH OR ARISING FROM YOUR USE OF THE Quivoice Service, AS SET FORTH BELOW. 11.2 Limitation of Liability. IN NO EVENT SHALL Quivoice, ITS AFFILIATES OR THE Quivoice STAFF BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER FORM OF LIABILITY, FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION ANY LOSS OF DATA, INTERRUPTION, COMPUTER FAILURE OR PECUNIARY LOSS) ARISING OUT OF THE USE OR INABILITY TO USE THE Quivoice Service, EVEN IF Quivoice, ITS AFFILIATES OR THE Quivoice STAFF HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 11.3 Remedy. YOUR ONLY RIGHT OR REMEDY WITH RESPECT TO ANY PROBLEMS OR DISSATISFACTION WITH THE Quivoice Service IS TO DEINSTALL AND CEASE USE OF SUCH Quivoice Service. 11.4 Jurisdiction's Limitations. As some jurisdictions do not allow some of the exclusions or limitations as set forth above, some of these exclusions or limitations may not apply to You. Article 12. General Provisions 12.1 New versions of the Agreement. Quivoice reserves the right to modify this Agreement at any time by providing such revised Agreement to You or by publishing the revised Agreement on the Quivoice Website. Your continued use of the Quivoice Service shall constitute Your acceptance to be bound by the terms and conditions of the revised Agreement. 12.2 Entire Agreement. The terms and conditions of this Agreement constitute the entire agreement between You and Quivoice with respect to the subject matter hereof and will supersede and replace all prior understandings and agreements, in whatever form, regarding the subject matter. 12.3 Partial Invalidity. Should any term or provision hereof be deemed invalid, void or enforceable either in its entirety or in a particular application, the remainder of this Agreement shall nonetheless remain in full force and effect. 12.4 No waiver. The failure of Quivoice at any time or times to require performance of any provisions hereof shall in no manner affect its right at a later time to enforce the same unless the same is explicitly waived in writing and signed by Quivoice. 12.5 No Assignment by You. You are not allowed to assign this Agreement or any rights hereunder. 12.6 Assignment by Quivoice. Quivoice is allowed to at its sole discretion assign this Agreement or any rights hereunder to any Affiliate, without giving prior notice. 12.7 Applicable Law. This Agreement shall be governed by and construed in accordance with the laws of Italy without giving effect to the conflict of laws or provisions of Italy or Your actual state or country of residence. Italy 12.8 Competent Court. Any legal proceedings arising out of or relating to this Agreement will be subject to the exclusive jurisdiction of any court of Italy sitting in Italy. YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND UNDERSTAND THE RIGHTS, OBLIGATIONS, TERMS AND CONDITIONS SET FORTH HEREIN. BY CLICKING ON THE ACCEPT BUTTON AND/OR CONTINUING TO INSTALL THE Quivoice Service, YOU EXPRESSLY CONSENT TO BE BOUND BY ITS TERMS AND CONSITIONS AND GRANT TO Quivoice THE RIGHTS SET FORTH HEREIN. Last revised: December 2007 Fair Use Policy Summary 1. It is important to Quivoice that all eligible Quivoice customers are able to access our Services. Accordingly, We have devised a Fair Use Policy which applies to: (a) usage of Quivoice free calls (b) usage of VoIP-In numbers (c) usage of promotions; and (d) any other promotions which are advertised by Quivoice as subject to the Fair Use Policy ("Fair Use Promotions"). 2. We reserve the right to vary the terms of the Fair Use Policy from time to time. 3. Quivoice may rely on the Fair Use Policy where your: (a) usage of Quivoice free calls; (b) usage of your VoIP-In number (c) participation in a Fair Use Promotion, is excessive or unreasonable, as defined below. Excessive Use 1. In the case of Quivoice free calls, there are restrictions on the maximum number of calls and the duration of the calls. 2. In the case of VoipIn numbers, applying for more than one number is excessive use 3. In the case of Fair Use Promotions, what is excessive use will either be advertised by Quivoice at the time of the relevant promotion or included in this Fair Use Policy prior to the commencement of the relevant promotion. Unreasonable Use 1. It is unreasonable use of Quivoice Services where Your use of Quivoice Services is reasonably considered by Quivoice to be fraudulent or to adversely affect the Quivoice Network or other Quivoice customers' use of or access to a Quivoice Service or the Quivoice Network. 2. It is unreasonable use of the free calls is reasonably considered by Quivoice to be fraudulent or to adversely affect the Quivoice Network or other Quivoice customers' use of or access to a Quivoice Service or the Quivoice Network. 3. It is unreasonable use of the VoIP-In numbers where it is reasonably considered by Quivoice to be fraudulent or to adversely affect the Quivoice Network or other Quivoice customers' use of or access to a Quivoice Service or the Quivoice Network. 4. It is unreasonable use of a Fair Use Promotion where Your participation in a Fair Use Promotion is reasonably considered by Quivoice to be fraudulent or to adversely affect the Quivoice network or another Quivoice customer's use of or access to a Quivoice service or the Quivoice network. 5. Among other things, "fraudulent use" includes resupplying a Quivoice Service without Quivoice's consent so that someone else may access or use Quivoice or take advantage of a Fair Use Promotion. Our rights 1. Quivoice may charge you a cost-price based rate for any subsequent calls to one of the free destinations, terminate your account, or deny the use of the Quivoice service or features of it. Free calls with Quivoice New users can try Quivoice recharging the account. Register your account by buying credit in order to have your free calls. Registered users get max 300 minutes per top-up of free calls. Unused free minutes cannot be taken to the following top-up(s). If limit is exceeded the normal rates apply. During your Free minutes you can call all destinations listed as "Free Countries" for free. When you have run out of Freeminutes, the normal rates apply. You can get new Freeminutes by buying credit.

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Privacy Policy

Associated Engineering Srl "Quivoice" does not sell, rent, loan, trade, lease or otherwise transfer any personal information collected through Associated Engineering Srl "Quivoice" software or service to any third party outside the Associated Engineering Srl "Quivoice" network.

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